FAQ
Frequently Asked Questions
Insurance & Payment
Therapy should feel clear before we begin, including the financial part.
Untethered Therapy Services accepts select insurance directly and may also be available through Alma and Grow Therapy for additional insurance options.
Accepted Directly Through Untethered
Private pay/ cash pay
Additional Options Through Alma
Aetna
Cigna
Carelon
Additional Options Through Grow Therapy
AmeriHealth Administrators
AmeriHealth Administrators Medicare
Blue Cross Blue Shield
Amazon EAP
Cigna EAP
Teach for America EAP
UAW/UMass EAP
GTEB
Humana Medicare
Independence Blue Cross Medicare
Credentialing in Progress
Additional insurance panels are in progress and will be updated once finalized.
Coverage depends on your specific plan, eligibility, deductible, copay, coinsurance, and scheduling needs. Benefits and expected out-of-pocket costs are reviewed before services begin whenever possible.
If your plan is accepted directly through Untethered Therapy Services, scheduling and billing may occur through the practice rather than a partner platform.
Fees
Fees vary depending on the type of service, session length, and whether you are using insurance or private pay.
Private-pay rates, evaluation fees, and service-specific costs are reviewed before services begin so there are no surprises.
Payment is collected through a secure client portal. Clients may use a debit card, credit card, HSA, or FSA card when applicable.
